Menu
Reply
Highlighted
  • 4
  • 0
  • 0
curtis2007
Tuning in
264 Views
Message 1 of 3
Flag for a moderator

Contract or agreement

So I changed or reduced my package in September but in my  account it states the contract as the end of April, so does it mean I am tied into virgin media till April or September? 

0 Kudos
Reply
  • 26K
  • 1.1K
  • 4.24K
Superuser
Superuser
257 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: Contract or agreement

when you changed your package it will start a new contract.

  • 1.03K
  • 48
  • 91
Moderator
Moderator
229 Views
Message 3 of 3
Flag for a moderator

Re: Contract or agreement

Hi curtis2007,

Thanks for your post. 

When you changed your package, it would depend on what you have changed to as to whether this restarted a contract. If this triggered a new contract, you should have received this via email within a couple of days of the package changing, this should also update on your online account. I am more than happy to look into your contract further for you, however, this is not something we can discuss on the public forums so I will pop you a PM, asking for some more details and I'll take a look into things for you.

Thanks

Lindsey_C

0 Kudos
Reply