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Contacting customer service

jb888
Tuning in

on ‎18-05-2023 11:32

I don't know a worst company for customer service or the lack of it. How on earth can I contact someone at Virgin Media regarding a bill dispute?? I've been overcharged and there's no way to message or call anyone!!!

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Joseph_B
Forum Team
Forum Team

on ‎18-05-2023 13:54

Hey @jb888,

Welcome back to the Community Forums and thanks for the post.

Sorry to hear you are having this issue, if you would like to explain in a bit more detail what is happening with your bills, we can certainly look into helping you as best as we can.

Cheers. Joe

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