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aldous99
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Contacting customer service

I have been trying to get through to customer services, but cannot find the suitable option from the telephone number given. What other options are there?.

When I signed up to Virgin a short while ago I was told that they would contact my current provider and cancel (SKY) and I would not be out of pocket for switching over............well, its now been 2 months and my Sky package is still active, costing me a fortune.

And to make things worse....... virgin appear to be bad at letting people contact them...

Any advice from forum members?

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Tudor
Trouble shooter
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Re: Contacting customer service

VM CANNOT cancel Sky subscription. Only the person who took out the original contract can cancel it.


There are 10 types of people: those who understand binary and those who don't
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