Contact monthly cost

[Mikeanswers]

Hello

Today I had a call and upgraded my broadband package.

I only agreed to this as I was told it would be £39 for the entire 18 month of the contract but now the updated documents say this price is only until January 2024.

I did not sign up to these terms so either wish the contract cancelled to my previous one  or change the £39 to last the minimum 18 month contract

Thank you

[Travis_M]

Hi @Mikeanswers

Thanks for posting on our community forum and sorry to hear about the issue with your package.

I am going to drop you a private message now to collect some more details, please keep an eye on your inbox for a message from myself.

Regards