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Adamgt84
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Complaint!!!!

I have made a complaint via the form 4 weeks ago and still no response.

I have tried chat, Twitter and even emailing to CEO but still no response.

This is getting beyond the joke now. It is causing unnecessary stress.

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Forum Team
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Re: Complaint!!!!

Hi there Adamgt84, 

 

I can certainly understand your frustration here; thank you for taking the time to join and post to our forums. 

 

Is your complaint for cable or mobile services? Have you had your auto reply to advise we have your complaint as yet? 

 

Please do let us know and we can get this looked at for you. 

 

Cheers

Katie - Forum Team


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Adamgt84
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Re: Complaint!!!!

Hi Katie

Its mobile I'm complaining about. 

I had an automated response a month ago now and still no closer to a solution.

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Forum Team (Retired) Tom_S
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Re: Complaint!!!!

Hi Adamgt84,

 

I am sorry to hear about this.

So we can look into it further I am going to need to send you a PM to get some additional details.

 

Thanks,

Tom_S

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