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MALTHOM
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Change to Account Holder

I need to cancel my account and let my son take on a new package with Virgin Media. This is because I am moving abroad and my son is going to stay in the UK in the same property. He does not want all the current services, but does want a new contract with VM - what do we need to do?

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Very Insightful Person
Very Insightful Person
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Re: Change to Account Holder

You’ve really answered your own question.

You should call up and cancel your services. You will have to give 30 days notice.

Your son can then sign up as a new customer.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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MALTHOM
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Re: Change to Account Holder

OK understood.

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