Change email address

[Janel2]

Hi ,

I miss typed my email address when I made a virgin media order for home broadband , how can I change it.  I don’t want to call 150 and wait for 3 hours on the phone. Thanks 

[Kath_F · Accepted solution]

Hi Janel2, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

I'm sorry to hear your email address was mistyped. We can certainly get this corrected for you and get a copy of your contract re-sent. To do this I will need to confirm some information with you though. 

I have sent you a private message regarding this. Just click on the little plum envelope at the top right-hand side of the page to access your inbox.
 

Thanks, 

[Janel2]

Thanks , I’ve sent a private message with the details. Thanks for the support .

[oscarblo]

Hi, the same happened to me today, how can I change and fix my email? My order reference is CH2009596237, Im not sure if Im missing already any notification. Thanks

[Kain_W]

Hi oscarbio,

Thanks for posting and welcome to the community.

To get this rectified I've dropped you a PM to discuss further.

Thanks,