Cant verify email

[Stuart17]

Hi,

I have had Virgin TV/Broadband installed today and these services are working fine but I am unable to register for a Virgin Media online account.

I have registered but get stuck at the verifying of my email. I receive the link but when using it it just loops to 'Verification link expired' every time and I can't progress.

I have tried different browsers, clearing cache, etc but it still doesn't work.

Thanks

[Steven_L]

Hey Stuart17,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with registering for your online account, this isn't the perfect start to your time with us. 

You have already tried the advice that we would usually offer to start with. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L