Once again I can't sign in to my media account. Just goes round and round in circles, tried resetting and takes me back to the start saying it's incorrect. I have cancelled my package on 3rd October but have 2 emails saying I've got 2 bills to pay. Which is it? Surely it's not both?
I have tried on all different devices and browsers and nothing. My service ended on 3rd October when I moved out. I couldn't take it with me as you don't supply broadband to my new address. I have 2 emails, one saying I have a big bill to pay on 16th October and another saying there is another smaller bill to pay on 24th October. I should just have one final bill and it should be a lot less than my usual bills as it is only for a couple of weeks and not a full month . Please let me know which it is??