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1showson
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Message 1 of 4
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Cant log into My Virgin Media account?

I recently signed up for Virgin Media and am currently trying to log into My Virgin Media but all I see is a failed connection. Please see Screen Shot 2018-11-04 at 20.00.17.png.

 

Is there a problem with the server or is there a technical difficultly I need help with?

 

Thanks

 

Steven.

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Superuser
Superuser
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Message 2 of 4
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Re: Cant log into My Virgin Media account?

Virgin Media have been doing some updates today and I can’t gain access either so I suggest it’s down at the moment.

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Rogman
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Message 3 of 4
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Re: Cant log into My Virgin Media account?

I cant log in either - using any browser. Come on VM get it sorted
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Forum Team (Retired) Kath_F
Forum Team (Retired)
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Message 4 of 4
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Re: Cant log into My Virgin Media account?

Hi 1showson,

Thanks for your post and apologies to hear you were unable to sign in to My Virgin Media on Sunday. 

The system was down but has since been restored. 

Please clear your cache and cookies and try again to log in. 

If you're still having an issue, come back and let us know.

Thanks,

Kath_F
Forum Team



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