Cannot send or recieve blueyonder email on outlook

[shay11]

Hi,

My blueyonder e-mail account on Microsoft Outlook will not send or recieve.

My virgin e-mail works fine. It has been like this for a few months now and i can only access my e-mails through the virgin media page which is a pain.

Does anybody know the correct settings as i have tried numerous times to rectify this.

The blueyonder account is my main account for virgin media as i have been with them for years.

Thanks

[Kain_W]

Hi shay11,

Thanks for your post and welcome back to the community.

Sorry to hear you're facing problems with using client apps, to clarify are you receiving any error codes?

Regards,