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Cannot register with my virgin media

I've been unable to create an online account at the following URL: https://my.virginmedia.com/create-profile/register 

Ever since I signed up a couple of weeks ago this has been happening.

I just received an email about my online bill, so I tried to sign up and this issue is still happening.

If I fill in the details, and click Register, usually the page will just reload, with the captcha box unchecked.

Occasionally, I get an error message page instead saying:

 

 

Spoiler

Oops, something's broken

 

 
We're sorry this isn't the page you wanted.

This part of the site isn't working at the moment, but it'll be up and running again soon.

Other parts of the site might be working as normal, so try using the links below to help you find what you want.

 


I've tested this on a Chrome book (chrome browser), an Ubuntu machine (firefox), and an Android phone (chrome mobile).

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