Cannot create an account

[MeganW96]

I can’t create an account because every password I try says it cannot use that password. Help?

[Matthew_ML]

Hello @MeganW96 thank you for your first post and a warm welcome to the community. Sorry to hear you are struggling to make an online account. 

I have some tips on this here; Try a different password. Certain things are too guessable to be allowed. No special characters, only letters and numbers, MUST begin with a letter, try keeping it between 8-10 characters. Try something like part of their address and part of postcode (ie, Gardens3YH) Please let me know you get on. Thanks 

[MeganW96]

Still not working. I’ve tried all sorts and keeps giving me the same error. “You can’t use that password”. 

[Ryan_N]

I will send you over a private message to get this sorted. 

Cheers, 

Ryan.