Virgin Media Virgin Media Community

silverfang13 · ‎25-05-2023

Hi, I would like for some assistance in changing my number. I tried doing it on the app, but it wont let me. Thank you in advance

Roger_Gooner · ‎25-05-2023

Are you with Vodafone? Call them, you might need to pay a £25 admin fee for this.

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newapollo · ‎25-05-2023

Hi @silverfang13

Do you mean you want to update your contact phone number in My Virgin Media?

Dave

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silverfang13 · ‎26-05-2023

Yes, sorry if I was not clear with my initial post

newapollo · ‎26-05-2023

Hi again @silverfang13

If you wait a day or two then a member of the Forum Team should pick this up and be able to help.

Dave

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

silverfang13 · ‎26-05-2023

Thank you

Beth_G · ‎26-05-2023

Hi Silverfang13,

Welcome the Community Forums! Thanks for your post.

I'll be more than happy to help update your details for you. I've popped you over a private message.

Thanks!

Beth

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

Cannot change my mobile number