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Cannot access 2 accounts with same email address

Joining in

I have used same email to register two different addresses with two different accounts. One for my family and one for my tenant.  When I log in, I can only assess only one of the account.

Can I assess two accounts with same email?

Or how can I change the email log in for the 2nd account? 

It is urgent as I also need to change the payment method ASAP. 

Thank you.


Forum Team
Forum Team

Hello cicerokei.

Thanks for your post.

It would only be possible to register one account for an email address.

I am guessing the tenant is at the same property? if so then it would not be possible.

If the tenant is at a different property, Then it would be possible to use an alternative email address for that account.


Joining in

Currently both account are registered to same email address.

How can I change the new one to another email address?  Should I give you my account number here?


Hi cicerokei,

So I can get a few more details from you I've popped you over a private message.