on 23-07-2021 09:13
Hi when I signed up to virgin media I was told virgin would cancel my subscription with sky. They told me they would sort it all out for me. I wouldn't have to do anything.
I am still getting bills from sky!!
I have reported this to virgin media, but nothing seems to have been done about it.
Many thanks
CaZzY66
on 23-07-2021 09:45
Virgin can only cancel your sky broadband and landline, you have to cancel the TV side
on 23-07-2021 10:55
Hi CaZzY66,
Thank you for your post and welcome to the community.
I'm very sorry to hear about the issue with your Sky account.
I have been able to locate your account and so wish to help investigate this.
What I will do is private message you so we can investigate this further.
^Martin