Thanks for your post and welcome to the forums. It's really great having you on board with us in the Community
More often than not, the best deals we can offer you are those when you are outside of your minimum term. When still in contract, you may not get the best offers unless there is a promotion on that particular day.
Give the team another try. There may be something we can do. 150 / 0345 454 1111. If you're still unhappy then you can go through the cancellation process with them on the same call.
Let us know how things go.
Kath_F Forum Team
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