Virgin Media Community

[elaine1961]

i am trying to leave but there is no way of contracting anyone, my price is increasing by £50 a month and after being made redundant i can not afford it, it will take half of my benefits a month and i am now really worried about it. is there anyway i can contact them  

[MOD EDIT: Subject title changed for clarity]

[JitteryPinger · Accepted solution]

Hi Elaine,

Sorry to hear about your redundancy, unfortunately at the moment the customer service lines are proving a challenge to reach, may I advise you try at 8am on the dot when the lines open to beat the queues.

Best number is 150 or 0345 454 1111 options 1-1-4-4,

Best of luck.