@daisyboo wrote:
Hi Kaz,
If you re- read my post you will understand why I am interested in cancelling via writing. I don't have a phone as I am speech and hearing impaired, so to advise me to telephone is not helpful.
My current package was set up via this forum with one of the moderators - like yourself. I don't understand why you can't give me a price via private message.
To answer both. The post Kaz was replying to merely asked what were the prices for 100Mb Broadband, it mentioned nothing of disabilities in it, so the standard call in would apply to that message. Appreciate this is a thread with multiple people posting so could be another post in the thread with more (I don’t know I haven’t looked).
To the second part, Kaz is currently out of work on leave at the moment and is posting on her personal account from home (she misses the forums that much), as such she doesn’t have access to the work tools, just the same tools you/me/ any customer has to reply here. So sadly Karen cannot do customer specific details, but has linked the BB store which shows the standard pricing.
have to agree with Apcyberax though, options are there, just because the options provided are not the ones you want to use doesn’t mean they are not there. If you limit yourself then that is on you. Webchat is available (albeit extremely busy) as well.
