Cancelling Netflix on virgin

[Kellyj]

I've looked at the advice given to cancel Netflix on virgin because I also have started paying for it twice.

It says to click on downward arrow next to profile name at the top right of the screen. There isn't an arrow on mine... Could I have some assistance please... 

[Alex_RM]

Hi Kellyj,

Thanks for posting and welcome to our community 🙂

Sorry to hear you've had some issues cancelling Netflix, have you been through all the help here

Alex_Rm