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karabe23
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Cancelling Contract Query

Hi Everyone 

 

I hope someone can answer the query I have about cancelling my contract. I am currently in a 12 month contract and I am hoping to cancel soon. On my contract it says the discount I currently receive will be applied until December. Will I still be able to cancel my contract once the 12 months are up or will I have to wait for the 18 months worth of discount to end. 

 

Thank you you for your help. 

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Re: Cancelling Contract Query

Hi karabe23,

 

Welcome to the forums and thank you for your post. Your contracted minimum term is what affects your cancellation rights - 12 months in this case. You are therefore welcome to make any changes to or cancel your subscription as you're nearing this date.

 

Please bear in mind that you would need to provide 30 days notice to reduce or remove any services.

 

Thanks,

Rachael

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