on 10-03-2023 16:45
Hi have been trying to cancel my package today and keep getting cut of on the telephone please can someone help me
on 10-03-2023 16:58
@KM81 wrote:Hi have been trying to cancel my package today and keep getting cut of on the telephone please can someone help me
If you just wish to cancel (with no further discussion with VM) you can write in by post using a first class signed for delivery service
https://www.virginmedia.com/help/leaving
on 11-03-2023 14:08
Do consider making Ofcom aware of the issue faced when trying to cancel by filling in their monitoring form here: Tell Ofcom
