12-09-2022 05:29 - edited 12-09-2022 05:37
I just ordered a broadband from virgin media but i now change my mind and wish to cancel my order. the broadband quickstart self install pack is only to be delivered on 16 September 2022. May i know how to cancel from here? thanks.
My order number is CH2021955420, order date: 12/09/2022, Package Broadband:M350 Fibre Broadband
on 12-09-2022 10:35
Hi xintong
Thanks for posting and welcome to the community.
I am sorry you wish to cancel your account. This cannot be done via the community.
You'll need to either call us on 150 / 0345 454 1111. Or use Whatsapp Messenger on 07305327112
Best,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill