So I recently agreed to join Virgin Media, connection date is the 15th of July. I've set everything up, so that's your direct debit, My Virgin Media account, contract signed, etc.
I've now since found a better deal on Virgin Media for new customers, which if you sign up you can also secure a significant amount of cashback. So my question is can I cancel my contract, which hasn't even started yet, retain my new customer status, and then immediately resign on with the better deal and terms?
Would appreciate any advice or guidance on the matter.
If you choose to cancel your services either before installation, or during the initial 14 day CSG period of having our services you'd be able to rejoin as a new customer as you've never had an extended period of having our services.
However as you can imagine, if you cancel your order and take out a new deal this will push back your install date.