Can’t Registration

[Jumppchris]

Hi everyone, I met a problem that I didn’t receive any email about account number and area reference so I can’t register my account. Is there any another way to solve it? Thanks!

[Natalie_L]

Hi Jumppchris,

Welcome to the Community and thank you for posting.

I am very sorry to hear you have not received a communication from us including your details, we will be able to help.

Can you please confirm if you have checked your junk/spam folders and that you are checking the email address provided at the point of sale?

If you are still unable to locate any communications, please let us know and we will be happy to help. 

Thanks, 

[Jumppchris]

Yes. I checked my email box over and over but still didn’t see the details message.Could you please tell me my account number and area reference directly?Thanks!

[Natalie_L]

Thank you for your reply Jumppchris. 

I won't be able to tell you the details directly but I can arrange for the information to be sent to you. 

I will just need to confirm a few details via private message which I will pop over to the purple envelope on the top right of this page now. 

Thank you,