cancel
Showing results for 
Search instead for 
Did you mean: 

Can't Pay Bill Session Timed Out

AntoniJ1975
Up to speed

hello,

It seems I can't pay my bill online I get a "session timed out" when it gets past the card authentication. Is there an issue with the site right now?, I noticed I could try by automated phone line if that's the case what details do I need?

 

thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

AntoniJ1975
Up to speed
*update* i have fixed this by totally clearing my browsers cache... thanks.

See where this Helpful Answer was posted

2 REPLIES 2

AntoniJ1975
Up to speed
*update* i have fixed this by totally clearing my browsers cache... thanks.

Hi AntoniJ1975, thank you for posting to let us know!

Glad to hear this has all been sorted by clearing your cache. 

Please do let us know if there is anything else we can help with! All the best. 

Molly