on 23-01-2022 10:21
I signed a new contract for a 100/Maxit/Weekends a few days, with it due to come into effect on Tuesday.
I've just found out about Volt and how it can potentially double my internet speed if I were to take out an O2 sim but the exact method is confusing (and the rentetions department was unsure about it as well).
VM said I need to be on a Volt package, but the O2 site says I merely need to have a pay monthly o2 sim to get the speed boost. Which is it?
Is it possible for me to simply take out a new o2 sim separately and connect the 2 accounts to get a VM speed boost, or do I need to renegoiate my VM contract entirely to add the o2 sim?
Both Virgin and O2 have given me differing answers so far.
on 23-01-2022 12:31
Hi SuperhubUser
Thanks for posting - sorry for the confusion.
If you take an O2 SIM, you can opt into Volt via your My Virgin Media 🙂
Kind regards,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 23-01-2022 12:54
on 23-01-2022 14:57
No it's just an opt in so do it on the My Virgin Media app and it takes 14 days.
Kind regards,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 23-01-2022 14:58
Thanks John, I'll do that.
on 23-01-2022 17:31
Hi @SuperhubUser,
No problem. If you need our help with anything in the future, feel free to reach back out to us here on the community forums.
Thanks,