Thanks for your post and it's great to hear that you are looking at having Virgin Media installed.
I can certainly double check what the latest update is for you although I'll need some information from you. I have sent you a private message requesting some information. Just click on the little plum envelope at the top right hand side of the page to access your inbox.
Weird I've because I've spoken to the guy I previous touched in with and they have a blockage in the pipe and along with North Tyneside Council they have had permission to dig up a newly laid path to feed the wires too and the New Build provider have agreed to supply the power to the cabinet.