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danware75
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Cable My Street Request; desperate!

I can't stand the 50mb speed I get through Openreach, and I've been patiently waiting since moving here for 4-5 years for Virgin Media to arrive.

I would be a lifetime subscriber to Virgins max internet package.

I know through a friend and having seen them do it that they have just cabled the street EXTREMELY close to me in the past year or so.

Can I pm anyone my postcode and see what the status is?

I have tried so many times to fill out contact forms, and requests on the website; was always told would hear back in 5 working days but have never heard a peep.

Many thanks,

Dan

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Superuser
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Message 2 of 20
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Re: Cable My Street Request; desperate!

The current build programme is now full, so you will probably be waiting several more years I'm afraid.

Getting VM installed is not a quick process due to the massive expence of build.

When the networks were originally franchised there were more than 10 cable companies putting in infrastructure. Over half of them went bust due to the cost of build, so VM's measured expansion is moving at a sustainable pace & inevitably there will be many areas that never see their service.

su1718.jpgCable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile

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danware75
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Re: Cable My Street Request; desperate!

Hi,

Thanks for the answer, but just wondering if VM staff can look up postcodes as they seem to do for everyone else and just a rough heads up or any idea would be good.

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Superuser
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Re: Cable My Street Request; desperate!

you can't stand 50mbps. I dream of them speeds. I get no Vm and NO BT Fibre where  i am now

This is what I lave to live with

CABLE MY STREET FIRST

7777472500


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danware75
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Re: Cable My Street Request; desperate!

Make your own thread? Confused

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Forum Team (Retired) Kath_F
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Message 6 of 20
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Re: Cable My Street Request; desperate!

Hi danware75,
Thanks for your post and it's great to hear that you are looking at having Virgin Media installed.
I can double check to see if your area is in the plans for this year although I'll need some information from you. I have sent you a private message requesting some information. Just click on the little plum envelope at the top right hand side of the page to access your inbox.
Thanks,
 

Kath_F
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danware75
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Re: Cable My Street Request; desperate!

Hi Kath,

 

Thanks alot, I have sent it over now!

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Forum Team (Retired) Kath_F
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Re: Cable My Street Request; desperate!

Hi danware75,

Thanks for coming back to me on this one via private message.

I've filled in the relevant form for you now to arrange a visit. 

You should be contacted within 10 days. 

Take care,

Kath_F
Forum Team



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Forum Team (Retired) Kath_F
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Message 9 of 20
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Re: Cable My Street Request; desperate!

Hi danware75,

Thanks for coming back to me on this one via private message. I'm sorry to hear you've not heard anything back from the spotter. 

I've re-filled the relevant form for you now to arrange a visit. You should be contacted within 10 days. 

Let me know if you have any further issues.

Kath_F
Forum Team



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danware75
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Re: Cable My Street Request; desperate!

Hi Kath,


Still haven't heard anything, no voice mail left or email.

 

Do they have a number and I can give them a ring?

 

Lifetime customer reporting in! Smiley Tongue

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