on 15-10-2021 15:01
i currently have M350 Fibre Broadband/phone this is £47 per month.
im wanting to downgrade this has i cannot afford this, tried phoning VM but options are confusing so gave up.
Contract start date:7th December 2020
end date would be: 6th june 2022
i dont want to cancel just need to downgrade.
on 15-10-2021 15:10
Hi biff2002,
You would need to speak to either regrades or retentions (thinking of leaving) by dialling 150 from your VM landline,however it's doubtful you will save much if anything at all as you are already receiving a substantial discount. Latest prices for new and current customers are on the following page.
https://www.virginmedia.com/broadband/compare
on 15-10-2021 15:27
just got through to VM at last...
downgraded my package to 50MB until further notice @ £29 per month
on 15-10-2021 16:26
Thanks for the update @biff2005
It's good to see a satisfactory outcome 😃
on 15-10-2021 18:32
Hi @biff2005.
Thanks for your post 🙂
I'm glad to hear you managed to downgrade successfully.
Any issues or queries from here, please just pop another post on this thread and we'll happily assist.
Thanks,
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