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Broadband Bill

alyssakayleex
Joining in

Hello,

I have been double charged this month on my broadband bill and it has left me short of money for the month. Is there anyway of resolving this? 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Hi @alyssakayleex,

Thank you for your post and welcome to our forums 🌞

 I am sorry your bill was higher than expected, I can take a look into this for you to see what has happened.

I will pop you over a PM, keep an eye out for the little envelope 💌

Thanks,

Zoie

See where this Helpful Answer was posted

3 REPLIES 3

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Hi @alyssakayleex,

Thank you for your post and welcome to our forums 🌞

 I am sorry your bill was higher than expected, I can take a look into this for you to see what has happened.

I will pop you over a PM, keep an eye out for the little envelope 💌

Thanks,

Zoie

Ahh! Thankyou ❤️

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Thank you for messaging with me 😊

I am glad we were able to assist, please keep us posted.

Zoie