on 27-08-2022 07:40
My account is not showing as bill paid. I paid it manually on 9th August and have receipt. App is showing as payment still due. Can someone help with this please?
on 27-08-2022 09:45
Hi there Doodles04,
Thanks for your post and welcome to the community.
To clarify, is this a Media account?
Also do you manually pay the bill or is it normally through direct debit?
Let us know,
on 27-08-2022 11:51
Media account... Volt
I pay the bill manually each month
on 27-08-2022 12:55
Okay, to investigate this matter I've dropped you a PM.
You'll find this message within the purple envelope icon.
Many thanks,
