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Billing issue

Colettejones70
Joining in

on ‎10-07-2021 08:59

After been harnessed for weeks 3 or 4 times a day any time of the dayI eventually answered the phone and agreed to what I thought was a better deal and now I am getting billed twice as much as what I thought any solutions to get hold of someone at VM that isn't a bot?

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Ayisha_B
Forum Team
Forum Team

on ‎10-07-2021 11:07

Hi @Colettejones70,

 

Welcome to our Community Forums and thank you for posting. 

 

We bill in advance for your services. If you need help understanding your bill now that you have changed your services, we have some info here

 

Let me know if you need any further assistance. 

 

Regards

Ayisha_B
Forum Team

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