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Billing Discrepancy

Imti-B
Joining in

In a nut shell. 

Contract Renewed

Representative assured bill will be down to £29.99

last three bills have been above £29.99

Contact made - apologises provided and gurantees to correct made and offers of compensation made

bill comes out for April - still tracking more than £29.99 and money owed to me building up 

attempting to reach out to billing, however no suitable way of letting you know other than this silly forum

asking someone from the community to acknowledge my complaint, refund my bill and offer me compensation for the broken promise! 

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