Billing Complaint

[Stephy_lou]

I have been asked to raise a billing issue here by your Twitter Account.   We closed an account down over a year ago and still waiting for refund money from you! 

[Steven_L]

Hey @Stephy_lou,

Welcome to the community and thanks for taking the time to post your issue on the forums.

Sorry that we haven't refunded you despite your account closing down over a year ago, I can look into this further for you, I will need to send over a private message, so that we can confirm the details of your account and get this resolved.

I will send over a private message in a moment, please look out for this and we can get started.

Regards,

Steven_L

[Steven_L]

You're very welcome @Stephy_lou and please let me know if you have any further issues with this refund.

Regards,

Steven_L