Hi, someday ago I logged on my Virgin Media account and I noticed that I should pay more than written in my paper contract. On the 13th June 2019 I boughtBig bundlefor £30 monthly instead £51.00 - discount valid until 23rd June 2020. But in my online bill the amount is different:
£47.50 for first month's package + £51.00 for next month's package.
So I should pay the full price, but my discount should be valid for 12 month.
I noticed that in my account the package isPlayer bundle, notBig bundle. Can this be the reason of the wrong amount? I would like have more explanation about.