Menu
Reply
  • 18
  • 0
  • 1
andyhuk
Tuning in
103 Views
Message 1 of 2
Flag for a moderator

Bill credit not showning on 'My Bills'

Hi,  I was promised a £30 credit to my bill on Friday morning (it's now Saturday Morning), I checked 'My Virgin Online', 'My Bills' but no credit is showing, how long does it take to process?

0 Kudos
Reply
  • 9.92K
  • 1.09K
  • 4.71K
Very Insightful Person
Very Insightful Person
94 Views
Message 2 of 2
Flag for a moderator

Re: Bill credit not showning on 'My Bills'

It will only show when VM process your next bill. The VM billing system does not operate in real time.


As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

Use Kudos to say thanks

Mark as Helpful Answer if I've helped



0 Kudos
Reply