Bill Query

[Baroodkhan]

I am extremely suicidal, why is my bill £60, this is absolutely disgusting, i just about have money to pay my bill and rent, why are you charging me almost double my bill. this is not acceptable, your whats app colleague to me to get lost, i have no one to help me.

[Cardiffman282 · Accepted solution]

I suggest waiting for the forum team to respond to you shortly rather than calling in or using WhatsApp again. 

VM also have a a discounted essentials service for those on lower incomes.

The Samaritans are a phone call away. 

[John_GS]

Hi Baroodkhan 👋 welcome back to community! Thank you for posting. 

So sorry to hear about your concerns, particularly regarding your billing and the knock on impacts this is having for you. 

I'll send you a PM now to assist further.

[John_GS]

Hi @Baroodkhan 

Thanks for joining me on PM and allowing me to clarify everything for you.

If you do ever need anything, please do pop back to the community so we can assist further.

Best wishes.