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Bad request

Tomlester
Joining in

Hello! So iv just had one issue fixed to now have another.. 

First was my mistake with an email typo.. but now I have finally managed to get into my account Is all I keep getting when a page is loading is 'bad request' 

I'm not sure why this keeps happening but there is no point having access to my account if I cannot see anything on there! 

1 ACCEPTED SOLUTION

Accepted Solutions

newapollo
Very Insightful Person
Very Insightful Person

Hi @Tomlester 

have you tried using incognito mode. or a different browser?

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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See where this Helpful Answer was posted

2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

Hi @Tomlester 

have you tried using incognito mode. or a different browser?

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

David_Bn
Forum Team
Forum Team

Good Morning @Tomlester, thanks for your post and I'm sorry to see a follow up issue has arose.

In addition to the helpful questions posted by @newapollo, can you please confirm what browsers you've been using?

Have you experienced this over multiple devices? 

Kindest regards,

David_Bn