Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Area reference code

Clairewilliams
Joining in

‎24-04-2023 10:43 - edited ‎24-04-2023 10:43

The new page to register needs the reference code, however as the virgin salesperson who signed me up put in the wrong e-mail address for my account  I can't access my e-billing info. The contract sheet I have doesn't have the area reference code on it, hence I can't register. My post code is sy14qt

0 Kudos
1 REPLY 1

Kath_F
Forum Team
Forum Team

on ‎24-04-2023 12:58

Hi Clairewilliams, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

I'm sorry to hear that the registration has been done incorrectly. 

The Area Reference for your postcode is: 04.

If you continue to have issues with getting in to My Virgin Media then pop back and let us know so we can help further on that too. 

Many thanks, 

Kath_F ✨
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs
0 Kudos
Top