Hello - Could you please let me know my area reference number? London E1 6ST.
Thanks for joining us regarding the area reference.
That postcode comes up on my accounts system and my postcode checking system as a NON cabled area?
Can you pop back to my PM I've sent with further details so I can trace your account and find out the area ref for you?
I have sent a PM to you that you can find on the top right in the purple envelope and if you can pop back to me on this that would be great.
Hope to speak soon!
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"
If you still need help with his pop back to me on my PM
Just so you know if it's the Your Account system for Virgin Mobile you are using you do not need an area reference for this.
It's only the app/site for Virgin Media cabled customers that requires this.