Virgin Media Community

[Rach72]

Could you please tell me the Area Ref for Nottinghamshire, NG24 3FR.  I've searched my ebills and I can't find a 2 digit code anywhere!

Many thanks

[Kaz_A]

Hi Rach

Welcome to the community and thanks for joining us 😄

There is none coming up for that postcode when I check. It shows a Cable My Street area.

For us to check we would have to take further details in a PM from you.

I have sent a PM to you that you can find on the top right in the purple envelope and if you can pop back to me on this that would be great.

Hope to speak soon!

[Rach72]

Sorry forget that! Problem caused by my son downloading the wrong app. we have now downloaded the Virgin mobile app not the Virgin media app and everything is now sorted.

Regards

Rachel

[Kath_F]

Hi Rachel, 

Thanks for coming back and letting us know things are resolved now. 
If you have any further issues you know where to find us. 
In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.
Take care.