Another Netflix Question…

[Maesknoll]

New to 360 and a package that is supposed to include Netflix.  No email, I have been into My VM and there is an activate Netflix button, this starts a spinning VM logo saying it’s directing me to Netflix and then returns to my home page without activating.  Any ideas?

[Tractorboy]

Just note all the threads on here about Netflix and you will see this is a major problem that has been going on for nearly three months with being sorted.

You need an email with an activation link , this seems to be something Virgin are struggling with , why? they will not expalin!

If the link you are trying offers you an option to pay via Virgin do not take it , you will be charged..

[Adri_G]

Hi Maesknoll,

Thanks for your post. Sorry to hear your activation button for Netflix does not work.
I am happy to assist you with this error, I will PM you now so we can have a look.

Please check the top-right corner of our forum and you should see a purple envelope. Click this and you'll see my message.

[Maesknoll]

All sorted now, got the email yesterday and have now got access.

[Hayley_S]

Hello @Maesknoll,

Thanks for the update! I am glad it is working for you now.

I am sorry for the issues with your Netflix.

If you ever need us again, please do let us know.

Many thanks,