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Amazon vouchers

LotusI
Joining in

Hello,

I have started on a Virgin m100 fibre broadband contract on the 8th December and I would like to know when and how I am supposed to receive the Amazon vouchers in the amount of 75 £. 

Thank you in advance.

 

3 REPLIES 3

newapollo
Very Insightful Person
Very Insightful Person

Hi @LotusI 

If you took up this offer via VM and not through a third a party then the following link should help

 https://www.virginmedia.com/help/virgin-media-free-gifts 

If it was via Giftcloud or broadband chocies then the following applies

You need to contact the Decision Technologies Support Team at 

customer.services@broadbandchoices.co.uk  

and quote the following:

1.your purchase date,

2. the product/package purchased

3. Order ref. WS[and 7 numbers]

4. If you have a link to the T&C (not required)

Dave
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Ashleigh_C
Forum Team
Forum Team

Hi there @Lotusl

 

Thank you so much for your first post to our community forums and welcome to the team! 

 

I'm so sorry for the confusion regarding your Amazon voucher. Has the advise given by @newapollo helped at all?

 

Did you sign up via a third party site or directly with us? 

 

Thank you. 

Hello Newapollo,

 

The purchase was direct through Virgin Media's website, so I guess the solution is to wait a further 14 days for the vouchers delivery. 

 

Thank you for the tip, I will update on how it goes.