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Amazon voucher

sue-1966
Joining in

Signed up for broadband on 3rd November 2021 and I've not received my £75 Amazon voucher.

6 REPLIES 6

Carley_S
Forum Team
Forum Team

Hi @sue-1966

Sorry to hear you haven't received the amazon voucher. Can I ask if this deal was offered on our website or was this via a third party site, such as a price comparison site? 

Here to help 🙂
Virgin Media Forums Agent
Carley

Hi Carley

 

It was on the website

Hi @sue-1966

I can see that you have already been in discussion with my colleague regarding this issue. If you have any further questions or concerns on this issue, please direct them to the already open conversation you have with my colleague. 

All the best, 

 

Here to help 🙂
Virgin Media Forums Agent
Carley

A6CF4E1A-51FD-41AE-AC9A-9BEC3E039E19.png

Not getting any joy with him but please see the attached T&C'S 

My colleague should reply to your query tomorrow via the private messages so they can discuss your account and request  further. 

Here to help 🙂
Virgin Media Forums Agent
Carley