Hi @mcketty17
VM haven't offered gift vouchers as an incentive now for a couple of years, so you will have signed via a third party, using either an email link, or web link from that site which will have had a redirection that took you to a specific page ralated to the third party on the VM site.
Details of how to recieve your gift/vouchers are sent to the email address provided after 120 days from your purchase.
There's a screenshot of the original email you should have received from VM when first registering at trhe bottom of the page with all the relevant details.
The following link should also help
https://www.virginmedia.com/help/virgin-media-free-gifts
If it was via Giftcloud or broadband choices then the following applies
You need to contact the Decision Technologies Support Team at
customer.services@broadbandchoices.co.uk
and quote the following:
1.your purchase date,
2. the product/package purchased
3. Order ref. WS (and 7 numbers) or CH (and 10 numbers)
4. If you have a link to the T&C (not required)
