normally these are shipped out after being with virginmedia for 28 days, and would give it an extra week for the delivery, if this date has passed the forum staff can take a look it in it.. if not if wait and still not showed up drop a reply.
As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.
Hi I signed up for virgin media fibre and TV on December 14th 3108 and received an email saying I would receive an Amazon echo free as a part of the deal, however this has still not arrived in August 2019 was just wondering if this matter could be possibly looked in to or chased up if possible? Thanks,