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JAYNE1975 · ‎22-10-2021

Still not received Amazon voucher. Please advise.

newapollo · ‎24-10-2021

Hi @JAYNE1975

I've merged your posts together and moved them to the Manage your account forum as VM staff seldom look in the Chatter Forum.

A member of the Forum team may pick this up for you in a day or two but they will need to know if you've checked your spam and junk mail folders.

Also did you sign up to VM via a third party website such as giftcloud, broadband choices or compare the market ?

Dave

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Graham_A · ‎22-10-2021

Help page can be found here:

https://www.virginmedia.com/help/virgin-media-free-gifts

________________________________
Graham

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JAYNE1975 · ‎24-10-2021

Still not received voucher. Read help messages.

newapollo · ‎24-10-2021

Hi @JAYNE1975

I've merged your posts together and moved them to the Manage your account forum as VM staff seldom look in the Chatter Forum.

A member of the Forum team may pick this up for you in a day or two but they will need to know if you've checked your spam and junk mail folders.

Also did you sign up to VM via a third party website such as giftcloud, broadband choices or compare the market ?

Dave

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

JAYNE1975 · ‎24-10-2021

𝑯𝒊 @𝒏𝒆𝒘𝒂𝒑𝒐𝒍𝒍𝒐 𝒕𝒉𝒂𝒏𝒌𝒚𝒐𝒖 𝒇𝒐𝒓 𝒕𝒉𝒂𝒕. 𝑰 𝒔𝒊𝒈𝒏𝒆𝒅 𝒖𝒑 𝒗𝒊𝒂 𝑽𝒊𝒓𝒈𝒊𝒏.

Alex_RM · ‎25-10-2021

Hi JAYNE1975,

Thanks for posting and welcome to our community 🙂

Sorry to hear you're waiting on a voucher, can you confirm if it has been over 90 days since you signed up, as this is usually the time frame for vouchers being distributed?

If so, can you confirm if you've checked your spam folders as newapollo has suggested?

Alex_Rm

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