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Amazon Voucher not Received (June Sign up)

ruzfactor
Joining in

Good morning,

I signed up in June for the following offer:

Broadband only - M100 + Free setup + £50 Amazon Voucher

It was through our local virgin representative. I still haven't received the voucher. Could anyone please advise what needs to done? Thanks.

 

3 REPLIES 3

John_GS
Forum Team
Forum Team

Hi ruzfactor

 

Thanks for posting. Sorry to hear you've not received your voucher. 

 

Can I ask, how did you sign up to us, direct or through a third party? The reason I ask, is with those vouchers, it's normally third party offers and they are sent 120 days after install. 

 

If not received within that timescale, then you'd contact them directly.

 

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

Hi John_GS,

I signed up with my local virgin media sales rep.

Gareth_L
Forum Team
Forum Team

Hello ruzfactor

Thanks for the reply 

Would you like me to have al look at this in more detail

I will need to send you a private message to pass security first 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L