Account number, parental control

[necro133]

Hi,

I'm a new customer, and I did not received any bills or my customer number to create an account with you.

 Help chat is impossible to find, and phone is just a spotify without choose of music...

I'm trying to get access to my account and change parental control settings.

Unfortunately as most of your customers I have less than 10 years and need some additional care and restrictions...

Thanks, please can you help me to get my customer number and remove parental lock?

 Apologies for being salty but after 2hrs of trying I have enough.

[Akua_A · Accepted solution]

Hi @necro133,

Welcome to our community forums and thank you for your first posts.

Sorry to hear you have had issues when trying to access your account details as a new customer. We want to best help.

In this case, I have sent you a private message. Please look out for the purple envelope on the top right-hand side and provide a response when you can.

Thanks,

[Akua_A]

Glad to hear this @necro133.

Have a great movie night  🙂